Question

Dear Kidzsearch,  

Why cannot I reset my password on Kidznet? Whenever I try to reset my password,this sentence pops up: Can't reset password,please try again later.Please help me. I cannot login because I forgot my password, neither can reset it! :(

Answer 1

You are probably entering the wrong e-mail address. Ask your parents to give it to you, or have them reset it. It must be the one you used to sign-up for your original KidzNet account. You can use our support form for additional help.